Stanowisko i Obowiązki

• - Be the first point of contact for German-speaking customers via email, phone, and chat. 
• - Support customers with product questions, setup guidance, usage support, and first-line troubleshooting.
• - Help identify issues and determine the right next step—whether that is advice, repair, replacement, or escalation.
• - Coordinate with service partners to manage warranty, repair, and case follow-up activities smoothly and professionally.
• - Record and maintain accurate customer and case information in CRM and other internal systems.
• - Monitor open cases, keep customers informed, and make sure issues are resolved in a timely and customer-friendly way. 
• - Work closely with internal teams to improve processes, documentation, and the overall customer experience.
• - Continuously build your knowledge of iiyama’s products and use internal documentation and knowledge resources to provide reliable support. 

Umiejętności i Kwalifikacje

• 
  
  • - Fluent German and strong English and Polish for day-to-day office collaboration. 
  • - At least 1 year of experience in customer service, customer support, contact centre, or a similar customer-facing role.
  • - Confidence working with MS Office 365 and customer-related systems such as CRM or ticketing tools.
  • - Strong communication skills and the ability to explain information clearly, calmly, and professionally.
  • - A customer-first mindset with empathy, ownership, accuracy, and attention to detail.
  • - Ability to commute and work from the Wrocław office as required (hybrid model with 3–4 days per week in-office, depending on location).

• 
  Nice to have: 

  • - Experience in technical support, after-sales support, warranty/RMA processes, or service coordination.
  • - Experience in electronics, IT, or product-based customer support.
  • - Familiarity with systems such as Microsoft Dynamics 365, ERP tools, or knowledge-base platforms.
  • - Higher education is welcome, but we also value relevant experience and a strong service mindset.

Co oferujemy?

• - Salary range: 7,400.00 – 8,300.00 PLN gross per month, depending on experience and qualifications.
• - A role in an international organization with an established global position and a friendly, professional team.
• - The opportunity to grow your career in customer care, product knowledge, and customer communication.
• - Learning & development opportunities to help you build your skills and confidence. 
• - Wellbeing support and access to mental health resources through OpenUp.
• - Private medical care package.
• - Multisport benefit package.
• - Annual company incentive trips.

Stanowisko i Obowiązki

Assist in developing and executing marketing campaigns targeted at both B2C (e.g., gaming community) and B2B audiences

Create engaging content, including blog articles, whitepapers, case studies, and social media updates

Collaborate with e-commerce partners to manage product listings, visual content, and brand presentation on partner websites across Europe

Create marketing materials tailored for B2B clients, such as brochures, presentations, and sales collateral

Umiejętności i Kwalifikacje

Currently pursuing a Bachelor's or Master's degree in Marketing, Business, Communications, or a related field.

Strong written and verbal communication skills in English 

Experience working with generative AI tools for content creation or workflow support.

Creative mindset with a passion for digital marketing and content creation

“Can-do-attitude” coupled with openness to challenges and willingness to learn

EU working rights are required (either you are an EU citizen, or you are studying in the Netherlands)

Co oferujemy?

Mentorship from experienced marketing professionals and the opportunity to work with a diverse team of highly motivated colleagues

On-the-job training in various areas such as social media, content marketing, and website management

A tailored internship experience designed to match your career interests and personal goals

Internship payment of €500 per month based on a 40 hours work week plus full reimbursement of travel expenses

Hybrid Work option with 1 or 2 days from home (depending on your location)

Stanowisko i Obowiązki

Providing 2nd/3rd level technical support to internal staff, service partners, and customers

Preparing and maintaining technical documentation for iiyama products

Supporting service partners and coordinating the availability of required service parts

Investigating complex technical issues and sharing findings to improve product quality and reliability

Contacting customers directly when complex or escalated situations require technical involvement

Acting as backup in handling customer complaints when additional technical support or escalation is required

Umiejętności i Kwalifikacje

Experience in technical support, technical service or a similar role, ideally at 2nd/3rd support level

Strong technical understanding of hardware and software and the ability to troubleshoot complex technical issues

Independent, proactive, and solution-oriented approach

Strong communication skills and confidence in handling more complex customer situations

Fluent Dutch and English are essential for this role, including the ability to communicate technical information clearly.

Available to work from our Hoofddorp office. Hybrid working is available, with the possibility to work from home 1 day per week depending on commuting distance.

Nice to have: 

Experience with display technologies and AV solutions

Knowledge of Android and/or Linux operating systems

Experience with ticketing systems and knowledge base platforms

Familiarity with digital signage or interactive display solutions

Co oferujemy?

An international working environment with colleagues across EMEA and Asia

Competitive salary, travel allowance and an attractive pension scheme

Hybrid work model as mentioned above

Learning & Development opportunities

25 days of annual leave

Mental health and wellbeing support: Access to OpenUp

Company events, including our annual incentive trip, and free Friday lunch at the office

Stanowisko i Obowiązki

Define and drive UX strategy across all digital platforms

Design wireframes, user flows and interactive prototypes

Conduct usability testing and stakeholder interviews

Analyse customer behaviour and identify friction points

Improve navigation, product discovery, filtering and self-service experiences

Collaborate with internal teams and external development partners

Validate design decisions through analytics and user feedback

Leverage AI tools for research, prototyping, testing and design acceleration

Umiejętności i Kwalifikacje

Minimum 5 years of UX/UI design experience

Strong portfolio demonstrating measurable UX improvements and product thinking

Experience working closely with software developers and digital product teams

Strong understanding of modern web technologies and design systems

Experience with enterprise websites preferred

Ability to translate business requirements into user-centred solutions

Essential Software & Skills

Expert in Figma (design systems, prototyping, FigJam)

Experience validating design decisions with analytics and behavioural data (GA4, Clarity, Hotjar or similar)

Hands-on experience using AI tools for research synthesis and rapid prototyping (e.g. Lovable, Cursor)

Nice to have: HTML/CSS and basic JavaScript, WCAG/accessibility expertise, CMS experience, Jira

Co oferujemy?

 A challenging position within a dynamic, international organization with a future-oriented vision

Competitive salary

Hybrid work model (3-4 days in the office on full-time Employment, depending on location)

Learning & Development opportunities

Multisport package

Private medical care package

Wellbeing support and access to mental health resources (OpenUp)

Team events and company celebrations (annual incentive trips with colleagues from all over Europe)

Work from modern office space designed to support collaboration, comfort, and productivity

Stanowisko i Obowiązki

Create product launch videos and promotional content

Produce motion graphics for social media, websites and digital advertising

Design and deliver exhibition screen content and event visuals

Create animated explainers and product feature demonstrations

Edit and repurpose footage from events, customer visits and product launches into engaging social media content, case studies, recap videos and promotional assets.

Develop reusable templates and creative assets for regional marketing teams

Collaborate with graphic designers, marketers and content creators

Manage projects from concept and storyboard through final delivery

Leverage AI tools to increase production speed and creative possibilities

Umiejętności i Kwalifikacje

Minimum 5 years of experience as a Motion Designer

Strong portfolio demonstrating commercial video, animation and motion graphics projects

Experience creating content for social media, digital marketing and events

Ability to manage the complete creative production process independently

Experience working with international brands preferred

Essential Software & Skills

Expert in Adobe After Effects and Premiere Pro

Comfortable managing the full production pipeline, from storyboard to final delivery (Media Encoder, sound, versioning)

Hands-on experience with AI video generation tools (e.g. Runway, Veo, Kling) in commercial projects

Nice to have: Blender or Cinema 4D, DaVinci Resolve, Adobe Audition, Figma

Co oferujemy?

A challenging position within a dynamic, international organization with a future-oriented vision

Competitive salary

Hybrid work model (3-4 days in the office on full-time Employment, depending on location)

Learning & Development opportunities

Multisport package

Private medical care package

Wellbeing support and access to mental health resources (OpenUp)

Team events and company celebrations (annual incentive trips with colleagues from all over Europe)

Work from modern office space designed to support collaboration, comfort, and productivity

Stanowisko i Obowiązki

Lead visual design for iiyama and G-Master marketing campaigns and product visual

Develop campaign concepts and key visuals for product launches

Design marketing materials for digital, print and retail environments

Create assets for websites, landing pages, social media, email marketing and advertising campaigns

Produce exhibition graphics, event materials and partner marketing assets

Maintain and evolve brand guidelines across multiple markets

Support regional marketing teams with localisation and campaign adaptations

Collaborate closely with motion designers, UX designers, marketers and developers

Leverage AI tools to accelerate ideation, asset production and creative experimentation

Ensure visual consistency and excellence across all customer touchpoints

Umiejętności i Kwalifikacje

Minimum 5 years of experience in a senior graphic design role

Strong portfolio demonstrating branding, campaign development and marketing communications

Experience working within international organisations and multi-country campaigns

Proven ability to manage multiple brands and projects simultaneously

Essential Software & Skills:

Expert in Adobe Photoshop, Illustrator and InDesign

Working proficiency in Figma

Hands-on experience using generative AI tools (e.g. Firefly, Midjourney) in a professional design workflow

Nice to have: Canva, experience with self-hosted/open AI image models (Stable Diffusion, Flux), motion or video tools (Runway), Premiere Pro, CapCut

Co oferujemy?

A challenging position within a dynamic, international organization with a future-oriented vision

Competitive salary

Hybrid work model (3-4 days in the office on full-time Employment, depending on location)

Learning & Development opportunities

Multisport package

Private medical care package

Wellbeing support and access to mental health resources (OpenUp)

Team events and company celebrations (annual incentive trips with colleagues from all over Europe)

Work from modern office space designed to support collaboration, comfort, and productivity